FAQ

How do I place and pay an order?

​Payment has been simplified by you placing orders within your cart, on checkout you will receive a formal invoice with your order number and total due, this amount needs to be settled via EFT to the provided account. Use your order number when providing the bank with a reference number. Proof of payment needs to be sent to orders Once payment has been confirmed, your order will hit the road

Can I track my order​

Yes, you can! After placing your order, you will receive an order confirmation via email. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier

Can I return an item​

Due to the nature of the product, we do not accept returns

 

How long will my order take to be delivered​

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 3 – 5 business days

 

Do I need an account or login details​

You need to be an registered member in order to buy or sell cannabis

 

What is your packaging like​

Your order will be delivered in a sealed package via courier, no visible branding until opened, no product details will be displayed, your order will appear to be a regular item delivery

 

@2019 by Die Joint